Terms & Conditions

Please read these Terms & Conditions carefully before using our website.

This website is operated under the brand name Feramonde. Throughout the site, the terms “we”, “us”, and “our” refer to Feramonde.

By accessing our website or purchasing products from us, you agree to be bound by these Terms & Conditions (“Terms”), together with any related policies referenced on this website, including our Privacy & Cookie Policy, Shipping Policy, and Returns & Exchanges Policy.

These Terms apply to all users of the site, including browsers and customers. If you do not agree to these Terms, you should not use our website or services.

We reserve the right to update or modify these Terms at any time. Changes will take effect once published on this page. Continued use of the website constitutes acceptance of the updated Terms.

1. Online Store Terms

By using our store, you confirm that you are legally capable of entering into binding contracts under applicable law.

You agree not to use our products or services for any unlawful or unauthorised purpose and to comply with all applicable laws and regulations.

2. General Conditions

We reserve the right to refuse service where reasonably necessary, including in cases of suspected fraud, abuse, or misuse of our services.

We do not refuse service on the basis of race, nationality, ethnicity, religion, gender, sexual orientation, disability, or any other protected characteristic.

You may not reproduce, duplicate, copy, sell, or exploit any part of the service without our express written permission.

3. Accuracy of Information

We make reasonable efforts to ensure that information on this website is accurate and current. However, we do not guarantee that all content is free from errors or omissions.

4. Products, Pricing & Availability

Prices and availability of products are subject to change without notice. We reserve the right to modify or discontinue products or services at any time.

5. Products & Returns

Certain products may be available exclusively online and in limited quantities.

All returns, refunds, and exchanges are subject to our Returns & Exchanges Policy.

6. Billing Information

You agree to provide current, complete, and accurate billing and contact information for all purchases made on our website.

7. Third-Party Tools & Links

We may provide access to third-party tools or websites. We are not responsible for their content, availability, or practices.

8. Personal Information

Your submission of personal information through the website is governed by our Privacy & Cookie Policy.

9. Limitation of Liability

Nothing in these Terms limits or excludes liability where it would be unlawful to do so, including statutory consumer rights under applicable consumer protection laws.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the People’s Republic of China, without regard to its conflict of law principles.

Nothing in this section affects your statutory rights as a consumer under applicable consumer protection laws.