Information We Collect

• Full name
• Billing and delivery address
• Email address
• Telephone or mobile number
• Company name (if voluntarily provided)
• IP address and device information (browser type, operating system)
• Order notes or delivery instructions

Certain information is required to process your order. Additional information is optional and helps improve our services.

How We Use Your Information

• Processing and fulfilling orders
• Managing payments, deliveries, returns, and exchanges
• Providing customer support
• Sending order confirmations and updates
• Preventing fraud and maintaining security
• Improving website functionality

We do not sell, rent, or trade personal information for marketing purposes without consent.

Legal Basis for Processing

• Performance of a contract
• Compliance with legal obligations
• Legitimate interests (security, fraud prevention, service improvement)
• Consent (for cookies and marketing, where applicable)

Sharing of Personal Data

We may share limited personal data with trusted service providers, including:

• Payment providers (e.g., Shopify Payments, Stripe)
• E-commerce platform (Shopify Inc.)
• Logistics and delivery partners
• Analytics tools (e.g., Google Analytics)

These providers process data only as necessary and must comply with U.S. data protection laws.

International Data Transfers

As our operations are managed from Changzhou, Jiangsu, China, personal data may be processed outside the United States. We ensure appropriate safeguards are in place in accordance with applicable laws.

Data Security

We use appropriate technical and organizational measures to protect personal data. All data is transmitted via SSL/TLS encryption. Payment details are securely processed by third-party providers. We do not store full card details.

Data Retention

We retain personal data only as long as necessary for business and legal purposes, after which it is securely deleted or anonymized.

Cookies & Consent

We use cookies to ensure functionality, analyze traffic, and improve performance.

• Essential cookies: Required for site operation
• Preference cookies: Store user settings
• Analytics cookies: Improve performance
• Marketing cookies: Used only with consent

You can manage cookie preferences via our cookie banner. Non-essential cookies are only activated after consent.

Your Rights (U.S.)

Under U.S. state privacy laws, including CCPA/CPRA, you may have the right to:

• Access your data
• Correct inaccurate data
• Request deletion or restriction
• Opt-out of the sale or sharing of personal information
• Withdraw consent for cookies or marketing

To exercise your rights, please contact us using the details below or visit our Do Not Sell or Share My Information page.

Service Availability

Feramonde serves customers in the United States and selected international regions. Our services are directed to residents of the U.S. and comply with applicable U.S. privacy laws.

Policy Updates

We may update this policy periodically. Updates will be posted on this page.

Data Controller & Company Information

Business Name: Tianning Yingji Daily Goods Store

Address: No. 11 Guanhe East Road, Tianning District, Changzhou, Jiangsu, China

Email: support@feramonde.com

Phone: +86 159 5123 1933